We have a very small window of time to make changes to an order - usually less than an hour. Please call us at 1-800-866-7740 (7AM to 5PM EST, Monday - Friday) or email us at firstname.lastname@example.org if you need to cancel your order. We regret that we cannot guarantee that we will be able to cancel your order if your order has already shipped.
If you have already received a shipping confirmation email, we are unable to cancel the order. Feel free to send the order back to us within 15 days and we will refund your purchase price as soon as we receive the order in our warehouse.
Please note, a return will only be accepted if it meets all the requirements in our return policy.